Retail Customers: Orders placed before 12pm AEST on business days, will receive same day* dispatch. If orders are placed after 12pm AEST they will ship the next Business Day*.
Trade & Wholesale Customers: If you have a business registed with us orders can take up to 2 Business days* before they are dispatched.
Once your order has been shipped from our warehouse the delivery time is approximately:
- On the Eastern Seaboard (Sydney, Brisbane, Melbourne) within 1-2 business days
- In NT, SA, TAS, WA and other remote locations within 3-7 business days
Unfortunately our Couriers cannot deliver to PO BOXES, so please ensure you supply us with a physical delivery address.
Pick up orders will be ready approx. 24 hours* (allow 24-48 hours* if you have a business registeded with us) after your order is placed, you should receive notification that your order is ready to collect but if you are unsure if your order is ready or not, please contact us before coming in to store.
* Dispatch times may extend beyond the 1 - 2 Business days mentioned above during peak busy periods. Also if any of the following issues occur: Issue with Payment/Account, Delivery Address incorrect, PO Box supplied or Notify of Out Of Stock item ticked.
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